Shipping policy
Last updated: June 23, 2026
Thank you for shopping at zwmfg.shop. We are committed to providing you with a reliable shipping experience for your large dog beds.
Processing Time
All orders are processed within 1-3 business days (Monday through Friday). Orders are not processed or shipped on weekends or public holidays.
Shipping Rates and Delivery Estimates
We are pleased to offer Free Shipping on all orders. Our estimated delivery time is 7-13 business days.
Please note: While we strive to ensure timely delivery, actual delivery times may vary depending on the destination and shipping carrier’s performance.
Tracking Your Order
Once your order has shipped, you will receive an email containing a tracking number to follow your package's progress. Please allow up to 48 hours for the tracking information to become active.
Contact Us
If you have any questions regarding your shipment, please feel free to contact us:
- Company Name: 11351 NW 11TH AVE, MIAMI, FL 33168, LLC
- Attention: HUMMEL SIERRA
- Address: 11351 NW 11TH AVE, MIAMI, FL, 33168, USA
- Email: support@zwmfg.shop
- Phone: 18384486915
Note on Contacting Us: When reaching out to our support team, please be mindful of time zone differences. As our operations are based in the United States, we recommend verifying your local time against Eastern Time (ET) to estimate our response times. When choosing the correct time to contact us, ensure you consider the time difference between Singapore Time (SGT, UTC+8) and our local time to manage your expectations regarding our business hours.